Deadline : 26 Jan 2021

Location: Work based on : Aden

Field medical foundation (FMF)

FMF is a non-profit and non-governmental organization aiming to provide health, nutrition, food security and protection services as a humanitarian response to the escalating socio economic situation in Yemen since 2012.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(IT Support Assistant) will be responsible and accountable for the following duties:

1. To be responsible on all FMF’ IT infrastructures, this include IT networks, internet, servers, laptops, desktops, printers, fax, etc.
2. Provide technical advisory services in relation to new or appropriate office technology and options.
3. Provide help desk support to all users on IT issues.
4. Ensure that computer network and other office technology access privileges, application and data storage requirement and regular backups are configured and maintained.
5. Schedule regular computer and other technology related service, maintenance and license renewals.
6. Define, deploy and maintain system security for shared services.
7. Ensure installation and maintenance of protection services (Anti-viruses and firewalls) for the entire office setup.
8. Insure adding all users to the domain .
9. Provide hardware and software support to all program equipment, servers, computers, laptops etc.
10. Setup internet connectivity for all staff and ensure internet bills being paid on time.
11. Investigating, diagnosing and solving computer software and hardware faults.
12. Weekly ink printer check.
13. Perform other duties, as needed or requested by the direct supervisor.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in information technology or related field is required and 1- year experience preferred.

LANGUAGE SKILLS

• Excellent organizational and communication skills and teamwork-oriented.
• Excellent analytical, problem solving and organization skills.
• Good networking skills.
• Good in written and verbal English and Arabic is required. Must be able to read and interpret  documents, and communicate with others as necessary to perform job duties effectively
• Proficient in standard Microsoft Office package (Word, Excel, Outlook) and typing.
• Ability to travel as required within Yemen.
• Ability to work under pressure and manage personal stress levels.

How to Apply
Applicants should send a CV and covering letter, both in English, to Field Medical Foundation ( jobs@fmfyemen.org )

with the title of the position you are applying for in the subject of email.