POSITION TITLE: CP Social Worker (2)

JOB LOCATION: Aden Governorate

REPORT TO: CP Case Management Supervisor

ANNOUNCEMENT CLOSING DATE: 08/12/2025

ABOUT FMF:

The Field Medical Foundation (FMF) has been operating in Yemen for since 2012 during even the most dangerous peak of the conflict in the region. Our staff of dedicated professionals and passionate volunteers are the helping hand that delivers aid from local and/or international partners to those who require it the most, in a country that was already suffering before the war. Today we have helped humanitarian aid reach the hands of more than 9 million vulnerable people in Yemen to help them not only to survive but also to rebuild their lives. We aim to provide a comprehensive approach to providing aid through interventions, which is why we work in almost all sectors of international emergency relief.

*FMF provides work environment which is free of sexual exploitation and abuse, discrimination, and all forms of harassment and abuse of the foundation.

*However, all selected candidates will undergo a detailed reference and background check.

PROJECT OBJECTIVES:

The project aims to contribute to a favorable protection environment for refugees and asylum seekers in South Yemen by supporting refugee documentation, enhancing coordination with local authorities, providing comprehensive legal services, offering individual and collective response services for vulnerable individuals, promoting community-based protection mechanisms, and strengthening the resilience of persons with specific needs.

POSITION SUMMARY

The Social Worker is responsible for the provision of direct case management services for individual with PwSN, CP, and GBV vulnerabilities, and will oversee and manage the implementation of individual and group psychological support sessions. The Social Worker will work as a part of a team protection team that seek to prevent, monitor and respond to issues that affect the safety, dignity and participation of refugees women, men, girls and boys. The incumbent will be responsible of carrying out PFA activities and guarantee timely internal and external referrals to relevant services and follow-up of cases.

POSITION DESCRIPTION/ KEY RESPONSIBILITIES:

• Detect, counsel and follow up individual cases identified during assessments or referred internally or by other agencies, and assess their needs for necessary and appropriate referrals to assistance.
• Conduct assessment of vulnerable cases, including environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being.
• Refer cases internally for legal assistance, cash assistance in accordance with established selection criteria.
• Supervise the activities related to individual case management for refugees in locations of intervention, in accordance with Case Management Supervisor guidelines and with relevant tools and procedures.
• Ensure that data protection protocol is respected and ensure to keep complete and well organized records.
• Oversee the implementation of group PSS sessions, ensuring the identification of vulnerable refugees in need of additional support.
• Coordinate with Case Management Supervisor to maintain an updated service mapping and promote strong referral pathways and appropriate follow-up.
• Support the development of information awareness sessions, individual and collective PSS and recreational activities.
• Monitor and supervise the process of identification and assessment of CP, PwSN cases and GBV survivors by social worker, and support and manage social worker in their daily PFA activities.
• Refer back to Case Management Supervisor for regular mentoring and coaching based on identified needs and gaps.
• Contribute to develop, implement and maintain an internal and external referral system in close collaboration with Case Management Supervisor (tools, procedures, training of the field teams, follow up mechanisms, etc.).
• Respond to the external referred cases from other humanitarian organization and ensure the cases are well assessed, referred and followed up, and ensure feedback to external organizations that refers cases to FMF.
• Closely coordinate with Protection Officer to ensure quality Case Management assistance through monitoring case management activities, and regularly support in updating Service Mapping to timely undertake internal and external referral mechanisms, including links with Service Providers and other stakeholders in the area.
• Supervise internal and external referrals according to established referral pathways, and work closely with the other organizations in order to ensure smooth referral and monitoring of required follow-up actions.
• Provide a weekly report to Case Management Supervisor of the referral cases managed during the week.
• Ensure smooth communication and coordination with local authorities and community leaders and other humanitarian actors on the ground.    
• Perform any other tasks as assigned by the supervisor.

QUALIFICATIONS AND REQUIREMENTS:

• A high school in or any other subject or any related field.
• 2 years of experience working with I/NGOs, particularly in Case Management.
• Strong experience working in protection in a humanitarian/recovery, complex and volatile contexts.
• Knowledge of access to services and referrals mechanisms.
• Demonstrated familiarity with case management principles, standards and procedures.
• Demonstrable experience in establishing and maintaining collaborative relationships with different sectoral Service Providers and referral pathways.
• Strong experience with monitoring tools and systems relevant to case management.
• Experience in mainstreaming protection concepts within a humanitarian operation.
• Strong organization, collaboration, representation and negotiation skills.
• Knowledge of the area of responsibility and understanding of local communities and customary rules.
• Excellent observation, analytical and report writing skills.
• Strong knowledge and skills of computer and prior experience working with smart data collection tools such as KOBO.
• Readiness to commit and adhere to the values, mission and vision of FMF.
• Be available for regular trainings provided by FMF and support in identifying staff training needs.
• Respect confidentiality of data and information.
• Attention to details and ability to communicate professionally and effectively – practical and problem-solver.
• Able to ensure quality delivery in stressful environment, punctuality and respect for rules and procedures, and to adhere to deadlines.
• Ability to deal with heavy work pressure.
• Documented results related to the position’s responsibilities.

NOTE: Applicants are requested to apply as soon as possible; the interviews will be done in a rolling basis.

HOW TO APPLY: 

• The deadline for receiving applications is Monday, December 08, 2025 
• Interested candidates are requested to submit their application by (CLICKING HERE) 
• Only short-listed candidates will be contacted.